Quality and Environment

We maintain the highest standards of Quality

To maintain our goods, customer service, and environmental stewardship as a source of pride for our partners and us, we operate at every practical step and stage by acknowledged quality standards.

Quality is a requirement for Emmeti, an essential factor that cannot be disregarded. Moreover, it is a critical requirement for gaining and sustaining market consensus and confidence.

The quality of goods and systems, which are becoming more advanced and designed to conserve energy and preserve the environment, is intimately related to wellness and living comfort.

Quality and Environment: together we can

Emmeti promotes a new way of living where technology and respect for the environment work together to promote human health and well-being through its products.
Continual dedication to enhancing goods, technology, and manufacturing processes, as evidenced by patents and the Quality System Certification achieved in 1997 and reconfirmed via conformity with the ISO 9001:2015 standard.

Research and development of alternative energy systems, such as solar and geothermal, are given a central role, as is manufacturing through non-polluting and low-impact procedures, enabling Emmeti to gain ISO 14001 environmental certification.

Emmeti's activities revolve around:

• DEVELOPMENT AND RESEARCH
  Innovative products that provide consumption control with high energy efficiency and long service life.
  
  
• MAINTENANCE
  Management of the internal manufacturing process through proactive planning and maintenance management.
  
  
• RECYCLING
  Materials that can be recycled are used in the company's operations wherever possible, per sector-specific requirements.
  
  
• DISPOSAL
  Recycling and trash disposal comply with the most strict rules in effect.
  
  
• CONTROL
  Efficient control of the finished product.
  
  
• MONITORING
  Constant legislative monitoring.
  
  

Download our policies

Quality, Environmental, Health and Safety Policy

Gender equality policy

CE Marking

All Purmo radiators and convectors are CE marked based on the harmonized standard EN442.

The EN 442 standard consists of 2 different main areas:
1.  Technical requirements and specifications.
2. Test and measurement methods and assessment of compliance with requirements.

Warranty 10 years

Purmo radiators are warranted for 10 years* from the date of purchase against all manufacturing defects when used in normal conditions and for a heating system with hot water.
The warranty does not apply to defects caused by installation on handling errors, misuse or factor external to the radiators, such as water quality or oxygen-pemreable pipes.

*6 years for galvanized radiators and 2 years for all electronic and electric components and spare parts sold separately.

Warranty 2 years

All products relating to Air Conditioning and Cooling, Plumbing, Heating, and Domestic Hot Water Production maintain by law the 2-year product warranty with some improvement extensions:

•Split air conditioners: 2 + 2-year warranty on the compressor

•Kettles: 3 to 5-year warranty depending on the product

•Solar collectors: 10-year guarantee

•Gas condensing boilers: 2-year warranty + 5 years on the primary exchanger

•Low-temperature radiators, column, and towel warmers that have a 10-year guarantee

•for all other products, see the conditions in the catalogue